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Frequently Asked Questions

  • Are granite countertops water absorbent?
    Granite qualifies as impervious to water because it is a less absorbent product versus a solid surface (plastic) product. Granite is commonly used as building material for high­rise buildings, due to its ability to withstand strong winds and rain.
  • Granite countertops have a high resistance to stains. Generally, any liquid spilled on a granite top, if wiped up within a few minutes, will not stain. Even water can soak into a granite countertop and leave a dark coloured spot, but this will usually evaporate within minutes. Liquids that do not evaporate, such as oils, will cause stains if left to soak into the stone.
  • Most stains are removable from granite counters even oil stains, which can usually be removed using a poultice or paste that will draw out the oil from the stone. However, the longer the stain is on the countertop, the greater the chances that staining may occur.
  • Routine cleaning of your countertops with mild soap and water is all that is generally required. However, a re­application of a penetrating sealer should be performed (how often depends on the colour of the stone), and should only takes about five minutes.
  • Granite counters are heat resistant and can withstand the heat of hot pots and pans without damage. Impact from a heavy object may chip the granite, but heat from anything short of a blowtorch will not affect your countertop.
  • Besides the fact that they are both natural stones, granite and marble are otherwise very different. Marble is generally a calicoes stone, formed from oceanic deposits and then compressed under pressure (metamorphosed). Granite, however, is an igneous rock, essentially molten magma, which cools and then hardens below the earth’s surface.
  • Yes, we encourage this and in many cases insist on it. We are also happy to show you the template layout on your slabs if you would like. This is especially important on movement types of stone, and this process is called layout review.
  • This is a term to describe granite and marble that has directional veining in it. A piece is said to have no movement, a little, or lots of movement.
  • Yes. This provides the best appearance possible on the finished product.
  • This is where we use two slabs that are mirror images of each other, in order to make seams flow using the natural features as much as possible. We are able to line up crystal structure and veins to help hide the appearance of a seam.
  • This is when we cut a strip of the same material, and glue it on the bottom of the countertop in order to give it a thicker and more substantial look.
  • This is when we cut the top edge of the countertop at a 45 degree angle, and then do the same with a piece that is glued to the top, Thus hiding the joint and allowing us to thicken the edge to the desired size.
  • Granite is 1 1/4” (30mm) thick. Quartz comes in 3/4” (20 mm), 1 1/4” (30mm) or 3/4” Laminated to 1 1/2" thicknesses.
  • Granite is natural – Every piece is unique! Quartz is man made but using mostly natural materials – It is composed of natural Quartz ground up and mixed with epoxy and colour pigments which allows for some variation in the patterns without creating an entirely different look.

Caring For Your Stone

Granite and Marble

Once you have invested in installing new granite or marble countertops, you want to care for the natural stone so it maintains it original luster for years. Maintaining your countertops involves properly cleaning them, but also avoiding habits that will damage the stone. Quality granite or marble countertops that are cared for will add value to your home and add a richness and beauty to your kitchen.

  • Clean your granite or marble countertops with a sponge, water and a mild soap. You can use a cleaner specialized for natural stone surfaces, but warm water and mild soap will suffice. Using conventional countertop cleaners or soap may dull the stone over time.
  • Avoid spilling acidic liquid on the countertops, such as wine, soda and fruit juice. If you accidentally spill on the countertops, clean it up immediately with a sponge and water to avoid a stain.
  • Don’t put bottles directly on the countertop that might leave a stain, such as a bottle of olive oil or glass of water. Use a coaster to prevent any stains.
  • Use a cutting board to cut food and put hot plates on a trivet or hot pad.
  • Seal your granite or marble countertops every one to three years for light-colored stone and three to five years for dark-colored stone, which is typically less porous. You can seal your countertops yourself with a granite sealer that is applied and wiped off. A sealant protects your stone and does not allow stains to penetrate the stone as easily.

Quartz

Quartz is one of the most common minerals on the earth’s surface. Because of its beauty and shine, it can be an attractive alternative to a granite countertop. Quartz countertops are engineered professionally and require very little maintenance care.

  • Because quartz is engineered professionally, it cannot be sealed since the majority of it is made with glue. It comes with a polished surface that acts like a protective barrier.
  • Use hot pads or trivets when placing hot containers/pots/pans on a quartz countertop. While the countertops can handle moderate heat, prolonged heat can cause damage.
  • Clean the countertops with a non-abrasive kitchen cleaner. A vinegar and water solution or hot soapy water works best. If you’re looking for a more thorough cleaning, most cleaners sold on the shelves of supermarkets will work fine, but stay away from cleaners containing bleach. Always wipe off the countertops with a soft sponge or washcloth.
  • Prevent scratching the countertops by always using a cutting board when using a knife. Also, place glasses and bottles or cans of beverages on coasters. Another way to prevent scratching is to place all accessories or hairstyling equipment, bottles or lotions on a holding tray or shelf, if you have quartz countertops in bathrooms.